Senior Process Architect

Nick has 20 years of experience implementing improved processes in the automotive, aerospace and healthcare industries, using a variety of tools and techniques.  Most recently, he led the team that developed a BPM solution for a wellness program offered by a large medical insurance company, including capturing and clarifying business concepts and processes, and training and mentoring team members, while developing process models, user interfaces, integration services and reports in Teamworks 6.  He also presented the resulting solutions to management and operations teams, incorporated feedback as appropriate, and worked with the operations and IT teams to plan and execute the production launch of the new process.

Prior to joining Apex, he led the team that developed Chrysler's Product Lifecycle Management (PLM) strategy, mentoring technical and business teams, identifying process improvement opportunities, setting priorities and implementing solutions.  He also played a key role in a series of projects to merge Daimler and Chrysler product development operations, facilitating workshops comprised of engineering and IT personnel, working through cultural and political issues to build consensus for process to be followed, and developing integration and system deployment methodologies to support them.

Nick holds a masters degree in Engineering Business Management from Warwick University.